PRIVACY POLICY
Anchor End Creative
Last updated: June 2026
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This Privacy Policy explains how Anchor End Creative (ABN:69 084 364 934) collects, uses, and handles your personal information. By engaging our services or using our website (anchorendcreative.studio), you agree to the practices described here.
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1. WHO WE ARE
Anchor End Creative is a Melbourne-based photography studio specialising in product, brand, lifestyle, campaign, and ecommerce photography. We work with agencies, web developers, and corporate clients across Australia.
Contact: anchorendcreative@gmail.com | Melbourne, VIC, Australia
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2. INFORMATION WE COLLECT
We may collect the following types of personal information:
- Contact details: name, email address, phone number, business name
- Project information: briefs, references, and materials you share with us
- Payment information: invoicing details (we do not store card details directly)
- Website usage data: pages visited, referral sources, device type (via analytics tools)
- Communications: emails, enquiry form submissions, and meeting notes
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3. HOW WE USE YOUR INFORMATION
We use your information to:
- Respond to enquiries and provide quotes
- Deliver photography services and manage projects
- Issue invoices and process payments
- Communicate about your project or upcoming work
- Improve our services and website experience
- Comply with legal and tax obligations
We do not sell your personal information to third parties.
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4. HOW WE SHARE YOUR INFORMATION
We may share your information with:
- Subcontractors or assistants involved in your shoot (under confidentiality)
- Accounting and invoicing software (e.g. Xero, MYOB)
- Cloud storage providers used to deliver your files
- Website and analytics platforms (e.g. Google Analytics)
All third-party services we use are required to handle your data in accordance with applicable privacy laws.
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5. PHOTOGRAPHY AND CONTENT
Images created for your project remain subject to the terms in your service agreement. If your brand, products, or people appear in photos used for our portfolio or marketing, we will seek your written permission before publishing.
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6. DATA RETENTION
We retain client records, project files, and correspondence for a minimum of seven years to comply with Australian tax and business record-keeping requirements. You may request deletion of your data outside of these obligations at any time.
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7. YOUR RIGHTS
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request that we delete your information (where legally permissible)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at [anchorendcreative@gmail.com].
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8. COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and analytics tools to understand how visitors interact with our site. You can disable cookies through your browser settings, though this may affect some site functionality.
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9. SECURITY
We take reasonable steps to protect your information from unauthorised access, loss, or misuse. This includes secure file transfer for delivering client assets and access-controlled cloud storage.
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10. CHANGES TO THIS POLICY
We may update this policy from time to time. The current version will always be available on our website. Continued use of our services after any changes constitutes your acceptance of the updated policy.
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11. CONTACT AND COMPLAINTS
If you have a question or complaint about how we handle your personal information, please contact us at:
Anchor End Creative
[anchorendcreative@gmail.com]
Melbourne, VIC, Australia
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
